A few weeks ago I ordered sound boxes and a scale from A Plus Montessori. I ordered on a Friday and got an email from the company on Tuesday saying they did not have the scales in stock :( I was quite disappointed since that was what I wanted most, but that stuff happens, right? I had the option of switching to another product of similar price or just going through with my order without the scale. I decided to just get the sound boxes and asked when the scales would be back in stock. I got a reply the next day with the tracking number for the sound boxes and a note saying the scales would be in stock within two months.
The following Tuesday the sound boxes were on my doorstep! They were packaged well and in great shape. They seem to be of high quality, as well, considering the low price point of A Plus Montessori's products. All in all, I am quite thrilled with my experience. I would have liked a quicker email that one of my products was out of stock, but I thought the customer service was otherwise excellent.